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Customer data-processing terms

Data-processing terms are available for business customers before production customer data is processed.

Updated 27 August 2026

What the terms cover

  • The parties’ roles and the customer’s documented instructions.
  • Confidentiality, security, service providers, and cross-border transfers.
  • Assistance with privacy requests and security incidents.
  • Return, deletion, and retention of customer data.

Request the terms

Contact privacy@onecallflow.com to request the current version.

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